Know more about hand made wooden clocks with these Frequently Asked Questions

Why is handmade chosen over machine-made in wall clock making?

Handmade clocks are unique, in the sense that we can make many different designs even if quantity is not in mass production scale. Our town is known for making handicraft and hand crafted artworks for many years and we are sharing this gift to the world. It also provides manual labor jobs for community-based workers.

Handmade clocks may have some imperfections, what can you say about it?

Unlike machine-made, handmade clocks do have some imperfections but that is the nature of handmade. While it’s not perfect, it has a certain character to it. The look and feel is more natural.

Why do handmade products take time to produce?

It takes a lot of process in making handmade clocks – cutting, carving, sanding, painting, and assembly. Sometimes a single process is repeated a few times. 

What is open-face type of wall clock?

Open-face is type of wall clock without glass or plastic cover. The advantage is that we can make almost any shape or cut, not just round clocks and the face (dial) can be clearly seen.

What base material is used in making a wooden clock?

Material is called MDF (medium-density fibreboard). MDF is an engineered wood product made by breaking down hardwood or softwood residuals into wood fibers, often in a defibrator, combining it with wax and a resin binder, and forming it into panels by applying high temperature and pressure.

Why is natural wood not selected?

MDF is easier to work on due to its uniform surface flatness and is available as a wooden board (4 x 8 feet). Natural wood is tightly regulated and availability is limited, not to mention higher costs to procure, hence the finish product will cost more. In a sense, we are helping preserve our environment.

Why are the carvings only lightly engraved or shallow and why can’t full carving be employed?

Wall clocks need to have a flat surface and any element must not interfere with the hands in order to function well. It is not advisable to use thicker wood for the clocks to be as light as possible, hence a full or standard carving technique is not applicable.

What is the type of machine (or movement) used and where is it made from?

Standard Quartz Clock Movement (Step Type). Made in Taiwan or China

To differentiate a quartz step-type from a sweep movement is by looking at the second hand. On a step-type, the second hand has the tick-tick motion that moves once per second while sweep clocks have a smooth, sweeping seconds motion.

Do customers have option for the clock hands?

At the moment, we are using a standard straight black color minute and hour hands and red color second hands. This is the type which is widely available. We are working on providing other designs and colors later on.

Can you make a logo clock for me and is a license necessary?

A logo and name of the institution are registered trademarks, hence we need to secure a license from the brand owner to allow us to manufacture and sell merchandise bearing the symbols of that institution or organization.
Alternatively, a customer or group can approach the logo / brand owner to request for an authorization letter commissioning us (the manufacturer) to produce clocks in behalf of the customer or group on a non-commercial basis. Since this is a new design request, we require a minimum quantity for the first order batch. Contact us for details.

What is the order lead time?

For On-Stock items, delivery lead time is 3 to 8 days for domestic shipping depending on location. For Out-of-Stock items, pre-order will take 3 to 4 weeks in production plus shipping time stated above. We will notify the customer if time is shorter or longer than what we stated.

When will International orders be served?

We are working on this. International shipping is costly and we hope to get the most cost-effective way to deliver overseas.